6.2 | TAPI 170 on Terminal Server / Citrix: Release and restrictions

To ensure that users get access only to their own lines, TAPI 170 has to be installed on the same machine as the Terminal Server / Citrix. The server has to be configured as telephony server too (see section Additional Configurations on the telephony server (remote TSP)).

Due to its software architecture the remote TSP from Microsoft cannot be used in a Terminal Server / Citrix environment, since the remote TSP will always work in the context of the user, who first uses the remote TSP. This problem exists on all operating system and Terminal Server / Citrix variants.

Released configuration / not released configuration